This support program includes support directly from Cash Register Express staff from their support center right here in the USA. When you have this annual support package you have access to support and the software upgrades. So not only will you be able to get support whenever you would like, but you will receive the software upgrades. If you do the math on this support is only $49.84 per month and includes upgrades. The cost of a support call with your dealer in the middle of the night would be far more than that.
As always, if you have questions, we have answers. Please contact us at 800-863-2274 or you can also send us questions via email about the support contract or anything else regarding Cash Register Express