This printer is the replacement receipt printer for both the SAM4s SPS-520RT and the SPS-520FT models. Please not this printer includes the auto-cutter and is for the receipt printer, which is the printer on the left side of the register when viewed from the front. We also have the journal printer available as well, which is the printer on the right. Do not order this printer for the SPS-530RT or SPS-530FT as those models use a different printer.
We have had customers replace these printers themselves with great success. It is a verily simple procedure and keep in mind installing parts yourself could void the warranty on the part or your register so proceed with caution. If you would rather us perform the repair please contact us at 1-800-863-2274 to discuss options.